Return Policy
At Maktabah Abu Hanbal , we have 0-day return policy which means that you have 0 days after receiving your item to request a return.
How to Initiate a Return (eligibility criteria): To be eligible for a return, your item must be in the same condition that you received it, unpacked, unused and unworn and in its original packaging. You will also need the receipt or proof of purchase.
Please contact us via WhatsApp at +92-318-4607101 within 1 day of receiving your order. Make sure to mention your order number in your message. Our customer support team will promptly guide you through the return process and provide instructions on how to safely return the item.
Refunds:
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within a reasonable timeframe.
Return Shipping Costs:
Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
Exceptions:
Custom or personalized orders are not eligible for return unless defective or damaged.
Thank you for shopping with Maktabah Abu Hanbal. We are committed to ensuring your complete satisfaction.